Terms & Conditions
1. Acceptance of Terms
By registering an account with F2F Capital Investments and making an investment, you agree to be bound by these Terms & Conditions. These terms form a binding agreement between you and F2F Capital Investments.
2. Investment Structure
Your investment is pooled with other investors in a designated trading pool managed by our algorithmic trading system. Your proportional share of each pool determines your allocation of profits and losses from closed trades.
3. Performance Fee
A 50% performance fee is deducted from your gross profit share before crediting to your account. This fee is only applied to profitable trades. No fee is charged on losing trades or on your principal. The fee covers trading infrastructure, management, and platform costs.
4. PnL Tracking Commencement
Your PnL tracking begins only from the next trade opened after your investment is activated. You are not liable for any profits or losses from trades that were open before your capital entered the pool.
5. Withdrawal Policy
Withdrawals may not be initiated within 90 days of your investment activation date. After this lock-up period, withdrawal requests are processed within 14–30 calendar days. F2F Capital Investments reserves the right to extend this window in exceptional circumstances.
6. KYC Requirements
All investors must complete KYC verification before investments are activated. F2F Capital Investments complies with applicable AML regulations and reserves the right to request additional documentation at any time.
7. Dispute Resolution
All complaints should be submitted in writing via the platform's complaint portal. We will respond within 3 business days. If a dispute cannot be resolved amicably, it shall be subject to binding arbitration.
8. Limitation of Liability
F2F Capital Investments shall not be liable for trading losses resulting from market movements, system failures, or unforeseen events. Our liability is limited to the amount of your investment at the time of the relevant event.
9. Amendments
We may update these Terms at any time. Material changes will be communicated via email and platform notification. Continued use of the platform after notification constitutes acceptance of the updated terms.